Oct8ne

Oct8ne is a visual communication platform (livechat, chatbot & messaging) with visual support designed to show in real time images & videos of what you sell. This makes online interactions seamless and efficient because customer and agents are seeing the same during the whole chat interaction. With a focus on user-friendliness and innovation, Oct8ne empowers businesses to create exceptional customer experiences without the need for coding expertise.

By providing a more interactive and personalized 24/7 shopping experience, Oct8ne not only increases sales, but also strengthens the relationship between companies and their customers, generating long-term loyalty and satisfaction. And now, thanks to the integration with chatGPT, Oct8ne provides an even more human and fluid experience also through the chatbot.

Key Features:

1. Visual support

Oct8ne enhances the customer engagement experience with its visual chat feature. Either agents or the chatbot can show products directly from the catalog during conversations, providing customers with a real-time view of what they're interested in. This visual interaction builds trust and significantly increases conversion rates.

2. No-code chatbot development

Oct8ne's standout feature is its no-code chatbot development. Businesses can build and customize chatbots without any programming skills. This empowers teams to create chatbots tailored to their unique needs, from answering customer queries to boosting sales, all without writing a single line of code.

3. Enhanced collaboration with coviewer

The Coviewer (visual support) feature allows both agents and customers to share images, share screens, or start a videocall, creating an interactive and collaborative shopping experience. Customers can view products in real-time, enhancing their confidence in their purchasing decisions.

4. Seamless multichannel integration

Oct8ne integrates with popular messaging platforms, including WhatsApp Business API, Facebook Messenger, and Instagram. This flexibility allows businesses to meet customers where they are, providing support and assistance across various messaging channels.

5. Personalization and Analytics

Oct8ne enables businesses to personalize their interactions by analyzing customer behavior and preferences. Messages can be tailored based on a customer's location and browsing history, providing a personalized touch that resonates with users.

6. Robust analytics

Oct8ne's robust analytics provide valuable insights into customer interactions. Track conversion metrics, response times, and customer engagement to make informed decisions and continuously improve customer service and sales strategies.

7. Scalability and reliability

Oct8ne is highly scalable, making it suitable for businesses of all sizes. Its reliability ensures that businesses can count on it to deliver consistent performance, even during high-demand periods.

In summary, Oct8ne's user-friendly software empowers businesses to provide exceptional customer service and boost sales. With its no-code chatbot development, intuitive interface, and visual live chat, Oct8ne simplifies customer engagement, making it accessible to businesses of all sizes. Oct8ne's commitment to innovation ensures that companies can stay ahead in the competitive digital landscape.

Discover how Oct8ne can transform your customer interactions and drive success in the digital era. Experience the power of intuitive software that empowers your team to deliver outstanding customer experiences without the need for coding expertise.